We are the leading Austrian power exchange with a wide domestic and international customer base and a cross-border product portfolio. Our aim is to be an attractive partner for all actors in the European power market and continuously acquire new lines of business to maintain sustainable growth.
We achieve this by striving to recognize and exploit innovation potential and by developing solutions that meet the changing demands of the energy markets. We are an innovating force in the market for green power products and our goal is to become the market leader.
As a power exchange, we offer all market participants neutral and nondiscriminatory access, and guarantee fair price discovery in line with market practices.
We focus our work to respond to the interests and needs of our clients. Our customer support and service policy is the foundation of our business success. We offer simple and user-friendly solutions and an appealing pricing structure. This is how we win and solidify the trust of our customers. Thanks to our experienced employees, we master new challenges flexibly and efficiently.
As a competence center and knowledge transfer agent, we provide our know-how on the energy market through training courses and consulting projects. In this manner, we contribute to raising awareness among all stakeholders in the energy industry.
How we treat each other
We conduct an open and equal dialogue with each other and are always open to criticism and new ideas. We rely on team work, because together we are stronger than any individual. Motivated, qualified and satisfied employees are our greatest assets.
How we treat our customers
Personal support, user-friendliness, transparency and flexibility are the key pillars of our services. We keep our focus on the essentials and tackle new challenges of the energy markets hands-on and with common sense. Being constantly on the lookout for improving our business processes allows us to identify innovation potential faster than others.
How we treat our partners
We treat our partners with respect and always communicate on equal footing. Apart from our new training program and consulting projects, we are also engaged in regulatory and policy initiatives, and maintain a constant dialogue with all stakeholders. We strive to preserve our independence and integrity as a neutral trading platform at all times. We believe in free, efficient and transparent energy markets and play a major role in shaping these markets.
How we treat the environment
We keep our company’s ecological as small as possible. As a service company, our workflows do not require any significant input of raw materials or energy. However, we have implemented specific measures for the procurement and employee mobility that enables us to reduce our ecological footprint even further. Our greatest leverage lies in the development of products and services that have a positive impact on the environment. We consider the pursuit of this effort as one of our core responsibilities.